PRIVACY POLICY  

Welcome to Shopreals, a core offering from Websphere Innovations Private Limited. We prioritize your privacy and are firmly committed to safeguarding any personal details you share with us. This Privacy Policy pertains to Shopreals and outlines how we gather, utilize, and protect your information.     
 

Throughout this document, “you” signifies our respected users, whereas “we,” “us,” or “our” refers to Shopreals and its associated team. By using or accessing our site, you agree to the privacy procedures described in this policy.     
 

We encourage you to read this policy carefully to fully understand how your personal data is managed.     
 

Our policy is founded on clarity, accountability, and a firm commitment to ethical information handling. If any aspect of this policy is unacceptable to you, we recommend that you stop using our services.     
 

By continuing to engage with our platform, you confirm your agreement with the collection, use, and sharing of your personal data as described in this Privacy Policy. These principles are integral to our Terms of Use and reflect our consistent dedication to protecting your information throughout your experience on our site.  

Information We Collect  

As you navigate and shop on our platform, we gather specific types of data to improve your overall experience. Our objective is to provide a secure, seamless, and tailored environment. The data collected is limited to what's essential for enhancing our services, refining product choices, and delivering a better user experience.  

Anonymous Browsing  

You may browse our website without disclosing personal details. Your identity stays protected unless you voluntarily supply information, such as during account registration or while placing an order. We clearly indicate which data is mandatory and which is optional, empowering you to choose how much information to share.  

Tracking User Activity  

We employ automated technologies to assess how users interact with our site. This includes data like your IP address, browser type, and the pages you visit before or after landing on our site. This collective data is used to improve our services and user experience while maintaining high security standards.  

Role of Cookies  

We use cookies to provide a more customized experience while browsing. Cookies are small files saved to your device that help us analyze site performance, evaluate promotions, and maintain security. These tools allow us to adapt content based on your preferences and activity.  

Why Cookies Matter  

Cookies enhance your experience by remembering key information, such as login credentials. They help us recommend products and tailor content to your interests. Most cookies are temporary and expire when your session ends. You can manage cookie preferences through your browser, but disabling them may limit certain site functions and require repeated logins.  

Cookies from Third Parties  

While using our platform, you may encounter cookies set by third parties, each governed by its own privacy practices. Although we don’t control these cookies, we ensure that all data usage aligns with applicable privacy laws.  

Shopping Behavior Insights  

To fulfill orders efficiently, we collect shopping-related data, such as payment details and billing addresses. This sensitive information is securely processed by our certified payment partners.  

User Content and Data Storage  

When you submit content like reviews or comments, we retain this information to improve support services, address concerns, and comply with legal obligations. Communication records, such as emails and messages, are stored to ensure service consistency and quality.  

Creating an Account  

When setting up an account, we may ask for details like your name, email, and contact number. Your payment information remains protected through secure processing partners. Certain services, like making purchases or accessing exclusive features, require registration. We may also use your contact details to send you personalized offers, based on your activity and preferences.  

How We Use Your Information  

The data you provide allows us to complete orders and customize your experience. You have the option to opt out of promotional messages at any time. Your information also helps detect fraud, personalize content, and secure transactions. We analyze user demographics and behaviors to improve our services and offerings.  

Your IP address helps us troubleshoot technical issues, operate the website efficiently, and tailor content delivery. Occasionally, we may invite you to participate in surveys to gather demographic feedback and improve user engagement.  

Information Sharing  

We may share your data with affiliates or subsidiaries for marketing purposes, unless you opt out. In specific scenarios, we may disclose data to third parties in order to:  

• Support website functionality     
   
• Meet legal requirements     
   
• Uphold our Terms & Conditions     
   
• Detect and prevent fraud  

If required by law or to enforce our terms, resolve disputes, or protect our users, we may disclose personal information. In cases of business restructuring or acquisition, your data may be transferred under the conditions of this policy.  

Data Security Practices  

We adopt robust security measures to safeguard your information:  

• Encryption : Your data is protected during transfer and storage using high-level encryption methods.     
   
• Secured Servers : Our systems are built on secure servers with advanced protections.     
   
• Restricted Access : Only authorized personnel can access personal data, under strict controls.     
   
• Regular Audits : We continuously monitor for vulnerabilities and address threats promptly.     
   

Account Security Recommendations  

• Choose Strong Passwords : Use unique and secure passwords, updating them periodically.     
   
• Protect Login Credentials : Keep your account details private and do not share them.     
   
• Avoid Phishing Attempts : Stay alert to suspicious communications asking for sensitive information.     
   

Data Retention and Deletion  

We retain personal data only as long as needed to fulfill our services or comply with legal requirements. If you want your personal data deleted, please contact our support team. We will process your request in accordance with our retention policies and legal obligations.  

Your Data Rights  

• Access & Update : You may review and correct inaccurate personal data.     
   
• Unsubscribe Options : Opt out of marketing communications using the link provided or by contacting us.     
   
• Data Portability : Request your data in a structured, digital format, where legally applicable.     
   

External Website Links  

Our website may contain links to other websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before sharing any personal information.  

Policy Revisions  

This Privacy Policy may be updated from time to time. When we make changes, we’ll revise the “effective date” shown on this page. Continued use of our site after changes implies your acceptance of the revised terms.  

Contact Details  

For any questions regarding this Privacy Policy or our data practices, contact us at:  websphereinnovationspvtltd@gmail.com .